Rose Bouquet

Care Guide - Handle with care to maintain its finish and overall appearance. - Keep away from excessive moisture, water, and prolonged exposure to direct sunlight. - Clean gently with a soft, dry or slightly damp cloth. - Avoid using harsh chemicals, abrasive cleaners, or rough materials. - Do not bend, scratch, or apply excessive force to the craft work. - Store in a clean, dry place when not in use. Returns: - Normal: Return within 7 days for a refund or replacement with another product from the same category, subject to availability. Shipping charges are non-refundable, and replacement return shipping is borne by the customer. - Customised: No returns or replacements, except for damage or an issue from us. - Damage: Free replacement or refund within 7 days. Unboxing video required. Note: - As this is made in small batches, slight variations in colour, texture, finish and detailing may occur.

Have a specific customisation idea or reference in mind? You can share your preferred design, colours, details or other requirements with us. We’ll review your request and confirm the available options before production. As each product is individually crafted, minor variations may occur, and certain adjustments may depend on the product design and feasibility. If you have a reference photo, please mention it in the Personalise Details box below the price. You can then share the photo with us on WhatsApp along with your order ID, or provide it when we contact you with your order summary.

• Made to order, and personalised pieces go into production once you approve the mockup.
• Tracking details are emailed as soon as it ships.
• Personalised items can't be returned after mockup approval, except for manufacturing defects. Returns policy